Privacy Policy

Last updated: May 11, 2026

This Privacy Policy describes how Wuxi Gloritec Technologies Co., Ltd. (hereinafter “GLORITEC” or “we”) collects, uses, and protects your personal information. By using our services, you agree to this policy.

1. Information We Collect

We may collect the following information:

• Contact information — Name, phone number, email, company name
• Communication records — Chat history, emails, call notes
• Business information — Project requirements, quotes, contracts
• Technical data — Device data uploaded to our IoT platform (with your consent)

2. How We Use Your Information

• Respond to your inquiries and provide services
• Send project updates and deliverables
• Improve our products and services
• Comply with legal obligations

3. Data Storage and Security

• Your data is stored on servers located in China
• We implement industry-standard security measures
• Access is limited to authorized personnel only
• We retain data only as long as necessary

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers (e.g., cloud hosting) under confidentiality agreements
• Legal authorities when required by law
• Business partners with your explicit consent

5. Your Rights

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for data processing

6. IoT Platform Data

When using our IoT Cloud Platform:

• Device data belongs to you
• We process data only to provide platform services
• We do not access your data without your permission
• You can export or delete your data at any time

7. Cookies

Our website may use cookies to improve user experience. You can disable cookies in your browser settings.

8. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy periodically. Significant changes will be notified via email or website notice.

10. Contact Us

For privacy-related questions, contact:

• Company: Wuxi Gloritec Technologies Co., Ltd.
• Email: ymtham@gloritec.cn
• Phone: +86-18261583320
• Address: 11-1 Xikun Road, Xinwu District, Wuxi, Jiangsu, China